Returns & Refunds

How do I return a product?

In case of return, you can return your product to the following address:

Unit 1 Freehold Centre
Amberley Way
Hounslow
TW4 6BX

Customer services are available to assist in any query you may have, we are available Monday to Friday between 9 AM and 5 PM. You can email us at sales@mobi-hub.com

If I wish to cancel/return my products what do I do?

In these cases please refer to the returns policy section for further information. You can also contact customer services for further assistance.

What is the timescale available if I wish to return my order?

Mobi-Hub has a 14-day return policy (Terms & Conditions apply). Please refer to the returns policy section for further details or contact customer services for assistance.

How long is the warranty?

All products from Mobi-Hub carry warranty and this is visible on the physical invoice delivered with the product. Please make sure you keep the invoice as it will be required for proof of purchase in cases of service.

Each product has a different warranty time scale; usually we place this with each product. However, if you cannot find it please contact Customer Service for specific warranty time scales.