How We Repair Your Device

From first assessment to final handover — a transparent repair process you can trust.

Free Diagnostic Assessment

Every repair starts with a thorough, no-obligation diagnostic. Our technicians examine your device to identify the exact fault — not just the symptom.

You receive a clear written quote covering the repair cost, parts, estimated time, and warranty. We never begin work without your approval.

  • No Fix, No Fee

    If we can’t repair your device, you don’t pay — ever.

  • Honest Assessment

    We tell you if a repair isn’t cost-effective for your device

Quality Parts & Preparation

Once you approve the quote, we prepare your device and source the correct parts. We use graded, tested components — not the cheapest option available.

All parts are checked against manufacturer specifications before installation. For complex repairs, we work in a static-safe environment and document each stage.

  • Graded Components

    OEM-equivalent or premium aftermarket parts, never low-grade imports.

  • ESD-Safe Workspace

    All work carried out in a static-safe environment to protect your device’s electronics.

Precision Repair

Our trained technicians carry out every repair with care and precision, using correct tools and calibrated equipment for each device type.

  • Device-Specific Procedures

    Each model has its own repair protocol — no shortcuts.

  • Calibrated After Repair

    Screens, batteries, and cameras tested and calibrated post-installation.

Testing, Handover & Warranty

Before your device is returned, we run a comprehensive post-repair test. Every function affected by the repair is verified to be working correctly.

You collect your device with a written 90-day warranty on both parts and labour.

  • Full Post-Repair Test

    Touchscreen, cameras, buttons, speakers, charging — all tested before handover.

  • 90-Day Written Warranty

    Warranty documentation issued with every completed repair.